/* ============================================ */
/* ============ FAQ PORTAL ==================== */
/* Blue/green theme — matches homepage          */
/* ============================================ */

.faq-portal-hero {
    position: relative;
    padding: 5rem 0 4rem;
    background:
        radial-gradient(circle at 20% 20%, rgba(0, 79, 196, 0.18), transparent 50%),
        radial-gradient(circle at 80% 80%, rgba(32, 180, 85, 0.14), transparent 55%),
        linear-gradient(135deg, var(--blue-dark, #003b99) 0%, var(--blue, #004fc4) 55%, #0056d8 100%);
    color: #fff;
    overflow: hidden;
    text-align: center;
}
.faq-portal-hero::before {
    content: '';
    position: absolute;
    inset: 0;
    background-image: radial-gradient(circle, rgba(255,255,255,0.05) 1px, transparent 1px);
    background-size: 28px 28px;
    pointer-events: none;
    opacity: 0.6;
}
.faq-hero-inner {
    position: relative;
    max-width: 760px;
    margin: 0 auto;
}
.faq-hero-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.45rem 1rem;
    background: rgba(255,255,255,0.12);
    border: 1px solid rgba(255,255,255,0.28);
    border-radius: 999px;
    color: #fff;
    font-size: 0.85rem;
    font-weight: 600;
    margin-bottom: 1.25rem;
    backdrop-filter: blur(6px);
}
.faq-hero-badge-icon {
    display: grid;
    place-items: center;
    color: #fff;
}
.faq-hero-title {
    font-size: clamp(2rem, 5vw, 3.25rem);
    margin: 0 0 0.75rem;
    color: #fff;
    line-height: 1.2;
    font-weight: 800;
}
.faq-hero-sub {
    font-size: clamp(1rem, 2vw, 1.15rem);
    color: rgba(255,255,255,0.88);
    margin: 0 0 2rem;
}

/* Search box */
.faq-search {
    position: relative;
    max-width: 640px;
    margin: 0 auto;
}
.faq-search-icon {
    position: absolute;
    right: 1.1rem;
    top: 50%;
    transform: translateY(-50%);
    color: rgba(255,255,255,0.75);
    pointer-events: none;
    z-index: 2;
    display: grid;
    place-items: center;
}
.faq-search-input {
    width: 100%;
    padding: 1.05rem 3.25rem;
    border-radius: 999px;
    border: 2px solid rgba(255,255,255,0.22);
    background: rgba(255,255,255,0.1);
    backdrop-filter: blur(12px);
    color: #fff;
    font-size: 1.05rem;
    transition: all 0.25s ease;
    box-shadow: 0 10px 40px rgba(0,0,0,0.18);
}
.faq-search-input::placeholder { color: rgba(255,255,255,0.6); }
.faq-search-input:focus {
    outline: none;
    border-color: rgba(255,255,255,0.55);
    background: rgba(255,255,255,0.16);
    box-shadow: 0 0 0 4px rgba(255,255,255,0.12), 0 10px 40px rgba(0,0,0,0.22);
}
.faq-search-clear {
    position: absolute;
    left: 0.85rem;
    top: 50%;
    transform: translateY(-50%);
    width: 32px;
    height: 32px;
    border-radius: 50%;
    border: none;
    background: rgba(255,255,255,0.15);
    color: #fff;
    font-size: 1.4rem;
    line-height: 1;
    cursor: pointer;
    transition: background 0.2s;
    z-index: 2;
}
.faq-search-clear:hover { background: rgba(255,255,255,0.3); }

.faq-quick-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    justify-content: center;
    align-items: center;
    margin-top: 1.4rem;
}
.faq-quick-tag-label {
    color: rgba(255,255,255,0.72);
    font-size: 0.85rem;
    margin-left: 0.25rem;
}
.faq-quick-tag {
    padding: 0.4rem 0.95rem;
    border-radius: 999px;
    border: 1px solid rgba(255,255,255,0.28);
    background: rgba(255,255,255,0.08);
    color: #fff;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.2s ease;
}
.faq-quick-tag:hover {
    background: rgba(255,255,255,0.18);
    border-color: rgba(255,255,255,0.45);
    transform: translateY(-1px);
}

/* Section + cats */
.faq-portal-section {
    padding: 3rem 0 4rem;
    background: linear-gradient(180deg, #f8fbff 0%, #fff 100%);
}
.faq-cats-wrap {
    position: sticky;
    top: 70px;
    z-index: 20;
    margin-bottom: 2rem;
    padding: 0.85rem 0;
    background: rgba(255,255,255,0.94);
    backdrop-filter: blur(12px);
    border: 1px solid var(--border, #dbe6f3);
    border-radius: 16px;
    box-shadow: 0 4px 24px rgba(0,52,130,0.06);
}
.faq-cats {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
    padding: 0 0.85rem;
    justify-content: center;
}
.faq-cat-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.6rem 1.05rem;
    border-radius: 999px;
    border: 2px solid var(--border, #dbe6f3);
    background: #fff;
    color: var(--text, #12245a);
    font-size: 0.92rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
}
.faq-cat-pill:hover {
    border-color: var(--blue, #004fc4);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(0,79,196,0.12);
}
.faq-cat-pill.active {
    background: linear-gradient(135deg, var(--blue, #004fc4) 0%, #0056d8 100%);
    border-color: var(--blue, #004fc4);
    color: #fff;
    box-shadow: 0 6px 20px rgba(0,79,196,0.28);
}
.faq-cat-icon {
    display: grid;
    place-items: center;
    color: var(--blue, #004fc4);
}
.faq-cat-pill.active .faq-cat-icon {
    color: #fff;
}
.faq-cat-svg {
    display: block;
}
.faq-cat-count {
    display: inline-block;
    min-width: 22px;
    padding: 0.1rem 0.45rem;
    background: var(--blue-soft, #eaf4ff);
    border-radius: 999px;
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--blue, #004fc4);
}
.faq-cat-pill.active .faq-cat-count {
    background: rgba(255,255,255,0.22);
    color: #fff;
}

/* Category blocks */
.faq-cat-block {
    margin-bottom: 2.5rem;
    animation: faqFadeIn 0.4s ease;
}
@keyframes faqFadeIn {
    from { opacity: 0; transform: translateY(8px); }
    to   { opacity: 1; transform: translateY(0); }
}
.faq-cat-header {
    display: flex;
    align-items: center;
    gap: 0.85rem;
    padding: 0.85rem 1.25rem;
    background: var(--blue-soft, #eaf4ff);
    border-right: 4px solid var(--blue, #004fc4);
    border-radius: 12px;
    margin-bottom: 1.25rem;
}
.faq-cat-header-icon {
    display: grid;
    place-items: center;
    color: var(--blue, #004fc4);
}
.faq-cat-header-title {
    flex: 1;
    margin: 0;
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--text, #12245a);
}
.faq-cat-header-count {
    color: var(--muted, #66708a);
    font-size: 0.85rem;
    font-weight: 600;
}

/* FAQ accordion overrides */
.faq-accordion .accordion-item {
    border: 1px solid var(--border, #dbe6f3);
    border-radius: 14px !important;
    background: #fff;
    margin-bottom: 0.85rem;
    transition: border-color 0.25s ease, box-shadow 0.25s ease;
    box-shadow: 0 2px 8px rgba(0,52,130,0.04);
}
.faq-accordion .accordion-item:hover {
    border-color: rgba(0,79,196,0.28);
    box-shadow: 0 8px 24px rgba(0,52,130,0.08);
}
.faq-accordion .accordion-item.active {
    border-color: rgba(0,79,196,0.45);
    box-shadow: 0 10px 30px rgba(0,52,130,0.1);
}
.faq-accordion .accordion-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    padding: 1.1rem 1.35rem;
    text-align: right;
}
.faq-accordion .accordion-header h4.faq-question {
    font-size: 1.05rem;
    line-height: 1.5;
    color: var(--text, #12245a);
    font-weight: 700;
    flex: 1;
    margin: 0;
    pointer-events: none;
}
.faq-accordion .accordion-icon {
    flex-shrink: 0;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: var(--blue-soft, #eaf4ff);
    color: var(--blue, #004fc4);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.3s ease, background 0.3s ease, color 0.3s ease;
}
.faq-accordion .accordion-item.active .accordion-icon {
    background: var(--blue, #004fc4);
    color: #fff;
    transform: rotate(45deg);
}

/* Portal accordion — closed hidden, open full content */
.faq-accordion .accordion-body {
    display: none;
    max-height: none !important;
    overflow: hidden;
}

.faq-accordion .accordion-item.active .accordion-body {
    display: block;
    max-height: none !important;
    overflow: visible;
}

.faq-accordion .accordion-item.active .accordion-body-inner {
    padding: 1rem 1.35rem 1.25rem;
    border-top: 1px solid #eef3fa;
}

.faq-accordion .accordion-body-inner {
    padding: 0 1.35rem;
}

/* Portal answer — never use homepage collapse rules */
.faq-accordion .faq-answer {
    max-height: none !important;
    overflow: visible !important;
    padding: 0 !important;
    border-top: none !important;
    transition: none !important;
    color: var(--muted, #66708a);
    font-size: 0.97rem;
    line-height: 1.75;
}
.faq-accordion .faq-answer p { margin: 0 0 0.75rem; }
.faq-accordion .faq-answer p:last-child { margin-bottom: 0; }
.faq-accordion .faq-answer ul, .faq-accordion .faq-answer ol { margin: 0.5rem 0; padding-right: 1.5rem; }
.faq-accordion .faq-answer a { color: var(--blue, #004fc4); text-decoration: underline; }
.faq-accordion .faq-answer strong { color: var(--text, #12245a); }

/* Per-question actions */
.faq-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.85rem;
    margin-top: 1.1rem;
    padding-top: 1rem;
    border-top: 1px dashed var(--border, #dbe6f3);
}
.faq-action {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.45rem 0.85rem;
    background: var(--blue-soft, #eaf4ff);
    border: 1px solid rgba(0,79,196,0.2);
    border-radius: 999px;
    color: var(--blue, #004fc4);
    font-size: 0.85rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
}
.faq-action:hover {
    background: #dceeff;
    transform: translateY(-1px);
}
.faq-helpful {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    flex-wrap: wrap;
}
.faq-helpful-label {
    color: var(--muted, #66708a);
    font-size: 0.85rem;
    font-weight: 600;
    margin-left: 0.25rem;
}
.faq-helpful-btn {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.4rem 0.75rem;
    border: 1px solid var(--border, #dbe6f3);
    background: #fff;
    border-radius: 999px;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.2s ease;
    color: var(--text, #12245a);
}
.faq-helpful-btn svg {
    color: var(--blue, #004fc4);
}
.faq-helpful-btn:not(:disabled):hover {
    border-color: var(--green, #20b455);
    transform: translateY(-1px);
}
.faq-helpful-btn:disabled { cursor: default; opacity: 0.55; }
.faq-helpful-btn.voted {
    background: linear-gradient(135deg, var(--green, #20b455) 0%, #00a855 100%);
    border-color: var(--green, #20b455);
    color: #fff;
    opacity: 1;
}
.faq-helpful-btn.voted svg {
    color: #fff;
}
.faq-helpful-thanks {
    color: var(--green, #20b455);
    font-size: 0.85rem;
    font-weight: 600;
}

/* No results */
.faq-no-results {
    text-align: center;
    padding: 3rem 1.5rem;
    background: #fff;
    border: 2px dashed var(--border, #dbe6f3);
    border-radius: 16px;
    margin: 2rem 0;
}
.faq-no-results-icon {
    display: grid;
    place-items: center;
    margin: 0 auto 1rem;
    color: var(--blue, #004fc4);
}
.faq-no-results h3 {
    margin: 0 0 0.5rem;
    color: var(--text, #12245a);
}
.faq-no-results p {
    color: var(--muted, #66708a);
    margin: 0 0 1.25rem;
}

/* CTA */
.faq-cta-section {
    padding: 4rem 0 5rem;
    background: #f8fbff;
}
.faq-cta-card {
    max-width: 720px;
    margin: 0 auto;
    text-align: center;
    padding: 3rem 2rem;
    background: #fff;
    border: 1px solid var(--border, #dbe6f3);
    border-radius: 24px;
    box-shadow: 0 20px 60px rgba(0,52,130,0.08);
    position: relative;
    overflow: hidden;
}
.faq-cta-card::before {
    content: '';
    position: absolute;
    top: -50%;
    right: -20%;
    width: 300px;
    height: 300px;
    background: radial-gradient(circle, rgba(0,79,196,0.08) 0%, transparent 70%);
    pointer-events: none;
}
.faq-cta-icon {
    display: grid;
    place-items: center;
    margin: 0 auto 0.75rem;
    color: var(--blue, #004fc4);
}
.faq-cta-card h2 {
    margin: 0 0 0.5rem;
    color: var(--text, #12245a);
    font-size: clamp(1.5rem, 3vw, 2rem);
}
.faq-cta-card p {
    color: var(--muted, #66708a);
    font-size: 1.05rem;
    margin: 0 0 1.75rem;
}
.faq-cta-actions {
    display: flex;
    gap: 0.85rem;
    justify-content: center;
    flex-wrap: wrap;
    position: relative;
}
.faq-cta-actions .btn { gap: 0.5rem; }

/* Toast */
.faq-toast {
    position: fixed;
    bottom: 90px;
    left: 50%;
    transform: translateX(-50%) translateY(20px);
    background: rgba(0, 59, 153, 0.95);
    color: #fff;
    padding: 0.85rem 1.5rem;
    border-radius: 999px;
    font-size: 0.95rem;
    font-weight: 600;
    box-shadow: 0 10px 30px rgba(0,0,0,0.25);
    backdrop-filter: blur(10px);
    z-index: 9999;
    opacity: 0;
    transition: opacity 0.3s ease, transform 0.3s ease;
    pointer-events: none;
}
.faq-toast.show {
    opacity: 1;
    transform: translateX(-50%) translateY(0);
}

/* ---- Responsive ---- */
@media (max-width: 992px) {
    .faq-cats-wrap { top: 60px; }
}
@media (max-width: 768px) {
    .faq-portal-hero {
        padding: 3.5rem 0 2.5rem;
    }
    .faq-hero-title { font-size: 1.85rem; }
    .faq-hero-sub  { font-size: 0.97rem; }
    .faq-search-input {
        padding: 0.95rem 2.85rem;
        font-size: 0.97rem;
    }
    .faq-search-icon { right: 0.95rem; }
    .faq-quick-tag-label { width: 100%; text-align: center; margin-bottom: 0.4rem; }

    .faq-portal-section { padding: 2rem 0 3rem; }
    .faq-cats-wrap {
        top: 56px;
        margin: 0 -1rem 1.5rem;
        padding: 0.65rem 0;
        border-radius: 0;
        border-left: none;
        border-right: none;
    }
    .faq-cats {
        flex-wrap: nowrap;
        overflow-x: auto;
        scroll-snap-type: x mandatory;
        -webkit-overflow-scrolling: touch;
        padding: 0 1rem;
        justify-content: flex-start;
        scrollbar-width: none;
    }
    .faq-cats::-webkit-scrollbar { display: none; }
    .faq-cat-pill {
        scroll-snap-align: start;
        flex-shrink: 0;
        padding: 0.55rem 0.85rem;
        font-size: 0.85rem;
    }
    .faq-cat-pill .faq-cat-name { font-size: 0.85rem; }

    .faq-cat-header { padding: 0.7rem 0.95rem; gap: 0.6rem; }
    .faq-cat-header-title { font-size: 1.1rem; }
    .faq-cat-header-count { font-size: 0.78rem; }

    .faq-accordion .accordion-header { padding: 0.95rem 1rem; gap: 0.7rem; }
    .faq-accordion .accordion-header h4.faq-question { font-size: 0.96rem; }
    .faq-accordion .accordion-icon { width: 28px; height: 28px; }
    .faq-accordion .accordion-item.active .accordion-body-inner {
        padding: 0.85rem 1rem 1.05rem;
    }
    .faq-accordion .faq-answer { font-size: 0.92rem; }

    .faq-actions {
        flex-direction: column;
        align-items: flex-start;
        gap: 0.65rem;
    }
    .faq-helpful { width: 100%; justify-content: flex-start; }

    .faq-cta-section { padding: 2.5rem 0 3.5rem; }
    .faq-cta-card { padding: 2rem 1.25rem; border-radius: 18px; }
    .faq-cta-actions .btn { width: 100%; justify-content: center; }

    .faq-toast { bottom: 100px; font-size: 0.88rem; padding: 0.7rem 1.2rem; }
}
@media (max-width: 480px) {
    .faq-hero-badge { font-size: 0.78rem; padding: 0.35rem 0.85rem; }
    .faq-hero-title { font-size: 1.6rem; }
    .faq-quick-tag { padding: 0.35rem 0.75rem; font-size: 0.78rem; }
    .faq-cat-header-title { font-size: 1rem; }
    .faq-no-results { padding: 2rem 1rem; }
}

@media print {
    .faq-portal-hero,
    .faq-cats-wrap,
    .faq-cta-section,
    .faq-toast,
    .faq-actions { display: none !important; }
    .faq-accordion .accordion-item { break-inside: avoid; border: 1px solid #ccc !important; }
    .faq-accordion .accordion-body { max-height: none !important; overflow: visible !important; }
    .faq-accordion .accordion-icon { display: none; }
}